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Frequently Asked Questions

What is a Virtual Assistant?

A Virtual Assistant (VA) is a professional who provides remote administrative, technical, or creative support to businesses and entrepreneurs. VAs help with a range of different administrative tasks to allow business owners to focus on growth.

How is a local Virtual Assistant different from an offshore VA?

A local VA (based in your country) offers better timezone alignment, cultural understanding, and industry-specific knowledge. They are often more involved in strategic tasks and high-level business support.

An offshore VA is usually more cost-effective and often focuses on repetitive or lower-cost tasks like data entry or customer support. However, time zone differences and language barriers may require additional coordination.

How can a VA help my business?

A VA can take over time-consuming tasks, allowing you to focus on growing your business. They improve efficiency, keep your business organised, and offer specialised skills to support different areas of your operations.

Do I need a Virtual Assistant?

If you feel overwhelmed with admin, struggle with time management, or need support scaling your business, hiring a VA can be a game-changer. A VA helps you work smarter, not harder.

How does the pricing work?

I offer flexible pricing options to suit different business needs:

🔹 One-off Project Pricing – Perfect for businesses that need help with a specific task, such as a business audit, inbox clean-up, or website design. I tailor project pricing based on the scope and complexity of the work.

🔹 Ongoing Service Plans – Ideal for businesses looking for continuous support. These plans provide regular assistance with admin, systems management, or other ongoing tasks, ensuring your business stays organised and efficient.

🔹 Ad-hoc Hourly Rate – If you need occasional support without committing to a package, I offer an hourly rate for flexible, on-demand assistance.

Which option is best for me?

If you're unsure, we can chat about your needs and find the best pricing structure for you. Contact me to discuss your business goals, and I’ll recommend a plan that works best.

How do I know if I need your services?

If you're feeling overwhelmed with admin, struggling with systems, or looking to scale your business more efficiently, I can help. Book a chat, and we’ll discuss where you need support.

How do we get started?!

It’s simple! Contact me via my Get in Touch button, and we’ll schedule a call to discuss your needs, goals, and how I can support your business.

What's the process?

First we have a no obligation phone call or coffee to go through what you are looking for. Once we agree on the scope of work, I’ll outline the next steps. For ongoing support, we’ll set up workflows and tools to keep everything running smoothly.

Do you work with overseas clients?

Yes! While I’m based in Tauranga, New Zealand, I work with clients worldwide. We can communicate via email, video calls, or project management tools.